Senior Sales Process Enablement Manager (Remote, EMEA)

Grafana Labs is looking for a Senior Sales Process Enablement Manager to join our rapidly growing Go-To-Market (GTM) organization. In this role, you will design, develop, implement and maintain Enablement programs around Grafana’s sales process, supporting both new hire onboarding and in-seat sellers. You will also work closely with Grafana’s Sales Leadership team and other Customer facing GTM teams, to develop standardized tooling to be leveraged globally across the sales process and ensure that all teams are aligned and enabled on their responsibilities within the sales process.

Ideally, you have a passion for customers, sales methodology and ensuring the best possible customer experience through a sales process that optimizes for the customer journey. You should have mastery of critical selling skills and experience in training sellers on these skills. You should be comfortable in balancing strategic planning with execution, as you will regularly be in the weeds, developing and delivering blended learning solutions that are role-based, highly interactive, and innovative. 

Key Responsibilities

• Design and develop a stage by stage Sales Process Enablement Program for both New Hire onboarding and In-Seat ongoing enablement. This may include instructor-led training, webinars, eLearning assignments, conferences, etc.
• Design, build, deliver and maintain Sales Process and Methodology enablement content, courses and presentations for both individual contributors and leaders
• Engage, persuade, and build alliances with key stakeholders involved in executing the Sales Process in order to define needs, build standardized tooling and implement certification programs. 
• Partner closely with our Solutions Engineering and CX organization to develop enablement for all GTM customer facing teams to ensure alignment in the execution of our Sales Process. 
• Track and measure Sales Process enablement program and content usage, and regularly report results to key business stakeholders
• Define, track, measure and report of business impact of Sales Process enablement

Requirements:

• 2+ years of full cycle software/SaaS sales experience and regular track record of exceeding quota
• 5+ years of experience in Sales Enablement, preferably at a high-growth SaaS company with a technical offering
• Certifications in MEDDPICC and Force Management
• Program management experience delivering enablement programs with a proven impact to the business
• Have solid project management skills including: planning work, managing details, keeping multiple tasks/projects on track, working with cross functional stakeholders, and navigating ambiguity to deliver results
• Excellent facilitation and presentation skills across a range of learner tenures from individual contributor to senior leader 
• Proven creative thinker that independently generates and executes on innovative ideas for how to engage learners
• We’re a high growth company, so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership.